Privacy Policy

Last Updated: January 21, 2026

Introduction

BovineCollagen.co.uk (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://bovinecollagen.co.uk (the “Website”).

Please read this Privacy Policy carefully. By using the Website, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Website.

Information We Collect

We collect several types of information from and about users of our Website:

Information You Provide to Us

We collect information you voluntarily provide when you:

  • Subscribe to our newsletter or mailing list: We collect your email address and, optionally, your name.
  • Contact us: We collect your name, email address, and any other information you choose to provide in your message.
  • Leave comments or reviews: We collect your name, email address, and comment content.
  • Participate in surveys or promotions: We collect information you provide in response to surveys, contests, or promotional activities.

Information Automatically Collected

When you visit our Website, we automatically collect certain information about your device and browsing activity:

  • Log Data: IP address, browser type, browser version, operating system, referring/exit pages, date/time stamps, and clickstream data.
  • Usage Data: Pages visited, time spent on pages, links clicked, search terms used, and other actions taken on the Website.
  • Device Information: Device type, unique device identifiers, screen resolution, and other technical information.
  • Location Data: Approximate geographic location based on IP address (country/region level, not precise location).

Cookies and Tracking Technologies

We use cookies, web beacons, pixel tags, and similar tracking technologies to collect information about your browsing behavior. See our “Cookies Policy” section below for more details.

How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain the Website: Deliver content, operate the Website, and improve user experience.
  • To communicate with you: Send newsletters, respond to inquiries, provide customer support, and send important updates about the Website.
  • To personalize your experience: Remember your preferences, customize content, and provide relevant recommendations.
  • To analyze and improve the Website: Understand how users interact with the Website, identify trends, and optimize performance.
  • To display advertisements: Show relevant advertisements through third-party advertising networks.
  • To comply with legal obligations: Fulfill legal requirements, enforce our terms, and protect our rights.
  • To prevent fraud and abuse: Detect, prevent, and address security issues, technical problems, or fraudulent activity.

How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers

We share information with third-party service providers who perform services on our behalf:

  • Email Marketing Services: We use email service providers (e.g., Mailchimp, ConvertKit) to manage and send newsletters.
  • Analytics Services: We use Google Analytics and similar services to analyze Website traffic and user behavior.
  • Hosting Providers: Our Website is hosted by third-party hosting services that may have access to server data.
  • Advertising Networks: We use Google AdSense and other advertising platforms to display advertisements.

These service providers are contractually obligated to use your information only for the purposes we specify and to protect your information.

Affiliate Partners

When you click on affiliate links and make purchases, we may share limited information (such as referral data) with affiliate networks and merchants. This allows us to receive commissions on qualifying purchases. See our Affiliate Disclosure for more information.

Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to:

  • Comply with legal obligations
  • Protect our rights, property, or safety
  • Protect the rights, property, or safety of our users or the public
  • Prevent fraud or illegal activity
  • Enforce our Terms and Conditions

Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction. We will notify you of any such change and provide choices regarding your information.

Cookies Policy

What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences, track your browsing activity, and improve your experience.

Types of Cookies We Use

We use the following types of cookies:

  • Essential Cookies: Required for the Website to function properly. These cannot be disabled.
  • Analytics Cookies: Help us understand how visitors use the Website (e.g., Google Analytics).
  • Advertising Cookies: Used to display relevant advertisements and measure advertising effectiveness.
  • Functionality Cookies: Remember your preferences and settings for a personalized experience.
  • Third-Party Cookies: Set by external services like Google, Amazon, and social media platforms.

Third-Party Cookies

We use third-party services that set cookies on your device:

  • Google Analytics: Tracks Website usage and visitor behavior.
  • Google AdSense: Displays personalized advertisements.
  • Amazon Associates: Tracks affiliate referrals and purchases.
  • Social Media Platforms: Enable social sharing and track social media interactions.

These third parties have their own privacy policies governing how they use your information.

Managing Cookies

You can control cookies through your browser settings:

  • Block all cookies: Prevent all cookies from being set (may affect Website functionality).
  • Delete cookies: Remove cookies that have already been set.
  • Block third-party cookies: Allow only first-party cookies while blocking third-party cookies.

Most browsers provide instructions for managing cookies in their help sections. Note that blocking cookies may impact your experience on our Website and other websites you visit.

For more information about cookies and how to manage them, visit www.allaboutcookies.org.

Your Data Protection Rights (GDPR)

If you are located in the United Kingdom or European Economic Area, you have certain rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Request a copy of the personal information we hold about you.
  • Right to Rectification: Request correction of inaccurate or incomplete information.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of your personal information.
  • Right to Restrict Processing: Request that we limit how we use your information.
  • Right to Data Portability: Request a copy of your information in a structured, machine-readable format.
  • Right to Object: Object to our processing of your information, particularly for direct marketing.
  • Right to Withdraw Consent: Withdraw consent for processing activities that require consent.
  • Right to Lodge a Complaint: File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been violated.

To exercise any of these rights, please contact us at contact@bovinecollagen.co.uk. We will respond to your request within 30 days.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law.

  • Newsletter subscriptions: Until you unsubscribe or request deletion.
  • Contact inquiries: For a reasonable period to respond and maintain records (typically 2-3 years).
  • Analytics data: Aggregated and anonymized data may be retained indefinitely.
  • Server logs: Typically retained for 30-90 days for security and troubleshooting purposes.

Security of Your Information

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • SSL/TLS encryption for data transmission
  • Secure hosting infrastructure with regular security updates
  • Access controls limiting who can access personal information
  • Regular security assessments and monitoring

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Third-Party Websites

Our Website contains links to third-party websites, including affiliate links to retailers and product manufacturers. We are not responsible for the privacy practices or content of these external sites.

When you click on a third-party link, you are subject to that website’s privacy policy. We encourage you to review the privacy policies of any websites you visit.

Children’s Privacy

Our Website is not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information as soon as possible.

If you believe we have collected information from a child under 18, please contact us immediately at contact@bovinecollagen.co.uk.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

When we transfer information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

Do Not Track Signals

Some web browsers have a “Do Not Track” (DNT) feature that signals websites you visit that you do not want to have your online activity tracked.

Currently, there is no industry standard for how websites should respond to DNT signals. At this time, our Website does not respond to DNT browser settings.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. When we make changes, we will:

  • Update the “Last Updated” date at the top of this page
  • Notify you through the Website or via email (for material changes)
  • Provide you with the opportunity to review the updated policy

Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: contact@bovinecollagen.co.uk

Website: https://bovinecollagen.co.uk/contact/

We will respond to your inquiry within 30 days.

Supervisory Authority

If you are located in the UK or EU and have concerns about how we handle your personal information, you have the right to lodge a complaint with your local data protection authority:

United Kingdom:
Information Commissioner’s Office (ICO)
Website: https://ico.org.uk
Helpline: 0303 123 1113

Summary: We collect information to provide and improve our Website. We use cookies for analytics and advertising. We don’t sell your data. You have rights under GDPR to access, correct, or delete your information. We protect your data with reasonable security measures. Contact us with any privacy concerns.

This Privacy Policy was last updated on January 21, 2026.